1
What is Remoto Eligibility?
- You apply and manage your interpreter profile entirely in Remoto—no need to apply on another site.
- Remoto pool is used for scheduled calls (future appointments)
- Eligibility determines if you can join the Remoto pool
- You need approved language pairs to be eligible
- Complete your profile in Settings → Profile and Languages, then request access from your dashboard
- Check your eligibility status in your dashboard
Screenshot explaining Remoto vs regular pool distinction
2
Check Your Eligibility Status
- Log in to your interpreter dashboard at /user/dashboard
- Look for the Remoto eligibility banner or status indicator
- The system checks: Remoto profile existence, approved language pairs, and pending requests
- Status can be: eligible, pending_request, or needs_request
Screenshot of eligibility status display in dashboard
3
Submit a Join Request
- If you see 'Request Remoto Access', click to open the join request modal
- Select language pairs from your available pool language pairs
- You can also select sign languages (ASL, BSL, etc.) if applicable
- Click 'Submit Request' to send for admin review
Screenshot of Remoto join request modal with language pair selection
Pro Tip
- You must have a Remoto profile before requesting Remoto eligibility
4
Pending Request Status
- After submission, your request status becomes 'pending'
- You'll see a banner indicating your request is under review
- While you wait, your providing dashboard shows a read-only preview of Today's Stats, Earnings, language pairs, and performance analytics so you can explore the platform before going live
- Preview sections are not interactive until your application is approved
- You cannot submit another request while one is pending
- Admin review typically takes 1-3 business days
Screenshot of pending request banner in dashboard
5
After Approval
- Once approved, your language pairs will be marked as 'approved' for Remoto
- You can now join the Remoto pool with your approved pairs
- The availability toggle will work for Remoto calls
- You'll appear in Remoto pool searches for your approved language pairs
Screenshot of approved eligibility status and pool join option
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