9 articles in this category
How Payments Work (Interpreters)
How interpreters get paid on Remoto: per-minute earnings, how they are credited, and how to withdraw them through ProZ Pay.
How to Withdraw Your Earnings
Step by step: set up ProZ Pay, request a withdrawal from Transactions, and follow it through approval and payment.
Why Can't I Withdraw?
The reasons a withdrawal is unavailable on Remoto, from ProZ Pay setup to minimum balances, in plain language, and what to do about each one.
What Does Remoto Cost?
How Remoto pricing works: pay as you go, interpreters set their own per-minute rates, how calls are billed, and the price of recording and conferences.
Cancelling a Scheduled Call: Fees and No-Shows
What it costs to cancel a scheduled Remoto call, by how far ahead you cancel, and how short-notice bookings and no-shows are handled.
Setting Up Your Payment Method
Configure payments on Remoto: interpreters set up how they get paid, callers and organizations add a card or bank method, plus how payment data is secured.
Understanding Your Earnings Dashboard
Read your Remoto interpreter earnings dashboard: totals, call-by-call breakdown, pending vs paid amounts, and downloading reports for your records.
Refunds and Disputes
How to dispute a charge on Remoto: when a refund applies, how to submit an adjustment request, and what to expect.
Tax Information for Interpreters
Tax basics for Remoto interpreters: you work as an independent contractor, you are responsible for your own taxes, and how to export your earnings records.